How do I file a Pay Me Back claim for either Public Transportation or Parking?

Login into your account and from the Commuter main page select "Request Pay Me Back" from the "Manage My Accounts" menu. Here, you can review your Pay Me Back activity and history. Claims for a given benefit month can be filed on the first day of that month. If you have sufficient funds, a "File Online Claim" button will appear next to the respective month. Clicking on the button will take you to a claims page, where you will be asked to provide information about your claim, e.g. amount, name of parking facility or transit provider, etc. If you are claiming an amount less than your election, and you would like to use the unclaimed funds to reduce the amount of your next payroll deduction, click "Yes" when asked "Use balance to pay for next Commuter order?" otherwise click "No." Once you confirm, you will see the successfully submitted claim from the Commuter page of your site.

You have six months from the end of the month to file claims for reimbursement from your Pay Me Back account. Be sure to check the deadline for each benefit month on the Account Activity page for this account. If you have a balance remaining after the deadline, you will receive a credit in that amount which will automatically be applied toward your next Commuter deduction. For transit, a benefit month is defined as the month in which the transit pass is useable. For parking, it is the month in which you can actually park.