May a Domestic Partner's Medical Expenses Be Reimbursed Under a Health FSA?

No. According to the Internal Revenue Code Section 125, an FSA account can only be used to pay expenses of a qualifying dependent (as such term is defined in Internal Revenue Code Section 152). At this time, a domestic partner is not considered a "qualifying dependent" under federal law so a domestic partner's medical expenses can not be reimbursed under a health FSA..

Submitting Mileage Claims

The IRS has changed mileage reimbursement rates for medical care effective 1/1/12 based on the date the service is incurred. Mileage for travel to / from eligible health care:

• On or after January 1, 2012 $.23 per documented mile
• July 1-December 31, 2011 $.235 per documented mile
• January 1, 2011-June 30, 2011 $.19 per documented mile

Please include the following information with your mileage claim:

1. Date of Service
2. Type of Service (Doctor visit, trip to pharmacy, etc.)
3. Actual Mileage and rate (16 miles round trip @ 23¢/mile)
4. Total amount being requested (16 x .23 = $3.68).

Submit the claim for mileage along with a Pay Me Back claim or with the Explanation of Benefits (EOB). Claims will need to match the mileage reimbursement to a service and its date.

Many online mapping services will detail your route and mileage from home to service provider. This is helpful (but not required) in submitting mileage reimbursement claims.

What is the deadline for submitting a reimbursement request?

You can submit a reimbursement request at any time during the same plan year when the expense was incurred. You can also log into your account at any time to see how long you have to spend or claim your funds. Or please contact customer service at 1-877-924-3967.

What is needed in an itemized receipt?

Five pieces of information are required to help ensure the approval of your claim. They are:

• Patient: Person who received the service or who the item is for. For retail store purchases, this may be excluded.
• Provider: Who delivered the service or if a purchase, where was the item purchased.
• Date of Service: Date services occurred or date item was purchased.
• Type of Service: Detailed description of what service or product was paid for. Bag Tag is sufficient for prescriptions.
• Financial Responsibility: The amount paid for the service or product and/or the portion not reimbursed through your insurance carrier.

Please ensure that your documentation contains all the above information when submitting a claim. Review the Claim and Card Use Verification Checklist.

What is the deadline to enroll / change / cancel Pay My Provider?

To request a Pay My Provider transaction, you must have your request in place 10 days prior to the date that you want us to mail out the payment and the payment mail date is no more than 10 days to the service date.

Why did my claim pay towards my Health Care Card transaction instead of reimbursing me?

Most likely, you had a Card transaction that needed additional verification. If WageWorks requests a receipt via the Card Use Verification form and you did not submit a receipt or repayment, then 90 days from the date of the Card transaction, WageWorks will deduct the amount of that transaction from any future Pay Me Back claim that you submit. Click here for a full explanation of Card Verification and more information on how you can improve your Card experience. We have also prepared a Claim and Card Use Verification Checklist to help you when submitting claims or resolving Card transactions.

Where can I obtain additional reimbursement forms?

You may download claim forms online from here.

How can I check the status of my reimbursement?

You may check the status of your request by logging in to your account, or by calling customer service at 1-877-924-3967.

How do I receive my reimbursements by direct deposit?

You may be able to sign-up for direct deposit online. After logging in, select "edit my profile" from your plan page and follow the instructions to change your payment option. In some instances, the direct deposit feature is managed by the employer. If you are unable to set up the feature online, please check with your employer for your options.

How long does a direct deposit take to be posted to my bank account?

The standard turnaround time for deposit into your account is 72 hours after the claim has been processed.