|How to Use Your Health Care Card
About Your Card
Your Card and account are regulated by the IRS. Their rules determine who can use the account and for what items and services it can be used. To make sure that your Card is only used to purchase eligible items, the IRS requires most pharmacies and all general merchandise stores to install and maintain an inventory control system that can identify the eligibility of items at checkout.
Use your Card
Your WageWorks Health Care Card is only for use at select pharmacies, health care providers, and general merchandise stores that have an industry standard (IIAS) inventory and checkout system. In most instances, your Card transaction will be automatically verified at checkout, which means you will not have to submit a receipt to WageWorks after the transaction. You are, however, required to keep each receipt for tax purposes, and in the event it is needed for verification.
Before shopping for prescriptions and over-the-counter items, always visit www.sigis.com for a list of merchants that have an IRS-approved inventory system in place.
Use your Card at the doctor or other health care provider
If you use the Card at a health care provider or at a pharmacy that does not have an IRS-approved inventory system, WageWorks will likely require that you submit a receipt or your health insurance explanation of benefits (EOB) to verify that the transaction was for an eligible health care good or service. To learn more, review the Claim and Card Use Verification Checklist.
Verify a Card transaction after the purchase
If WageWorks is unable to determine that your Card was used to pay for eligible health care products and services, you will need to take one of the following actions:
- Submit a detailed receipt that describes exactly what you paid for.
- Submit a substitute receipt for any eligible non Health Care Card or Pay My Provider purchase for which you did/will not file a Pay Me Back claim.
- Send a payment to repay your account for this amount.
Claim and Card Use Verification Checklist.
Know when a Card transaction needs to be verified
WageWorks will notify you of any Card transactions that require attention when you log into your WageWorks account.
* In 2008, the IRS required all general merchandise stores to install an inventory information approval system (IIAS) in order to accept health care debit cards such as your WageWorks Health Care Card. In July of 2009, the rule was amended to apply to all pharmacies that sell general merchandise along with health care items and prescriptions. Some pharmacies that primarily sell health care items will be exempted. If you use your Card at a pharmacy that does not have an IIAS system in place, you will be required to submit your receipt to WageWorks to verify your purchase. Please visit sigis.com for more information on the rules and a frequently updated list of merchants that have the IIAS system in place.