Placing a Commuter Order

Using the Commuter Benefits Program is easy, quick, and hassle-free. And unlike other pre-tax savings programs, it works from month to month with no annual election required  —  so you can sign up, make changes, or cancel at any time.

• WageWorks makes ordering your monthly transit or parking benefit a snap. Here’s how:
  Log in to www.wageworks.com, and click “Commuter.”
• Select “Place Commuter Order.”
• Choose the type of order you wish to make: public transit, vanpool, or parking, and follow the instructions.
• Select “Every Month” to repeat the same order automatically each month until you change or cancel it. Select “One Time” if you prefer to log in again whenever you’d like to order more. Then complete your order.
• Don’t forget to enter your email address to receive confirmations electronically.
  That’s it! If you provided your email address, check your inbox after you enroll for a welcome email with order and account information. See below for more information on the different ways you can use the program to save on your commute.
  

Transit passes
When you order your monthly passes or tickets for public transportation through WageWorks, you’ll get more than tax savings. You’ll enjoy automatic home delivery, every month, in time for the month they’re valid.

WageWorks will mail your pass in a plain business envelope, so be careful not to mistake it for junk mail. The exact date of delivery may vary depending on your transit agency and the U.S. Mail. If it still hasn’t come by the first business day of the benefit month, call WageWorks as soon as possible (no later than the third business day of the month) at 877-WageWorks (877-924-3967).

WageWorks Commuter Card
If you ordered a WageWorks Commuter Card, use it to pay for your eligible commuting expenses.

Funds from each month’s order will become available through your card on a regular monthly schedule, just like other types of payment.

You can check your balance anytime by logging in to your account.

All other program-related eligibility rules apply, as well as some card-specific requirements. See the information that came with your WageWorks Commuter Card for more, or check www.wageworks.com.

Parking expenses
If you park near where you work, or near where you board public transit you take to work, you have several ways to pay for your parking through WageWorks.

• Pay My Parking. This is the standard monthly option. WageWorks will pay your parking provider on your behalf, in time for the start of each order month. This works well if you pay for a monthly parking space or permit.
• WageWorks Commuter Card. If you pay for your parking with a debit or credit card, consider using the Commuter Card instead. This is a stored valued card that works like a credit card at parking operators who accept them.
• Pay Me Back. If you don’t pay on a monthly basis, or your parking garage doesn’t accept cards, select this option. Park whenever you choose, then use a Pay Me Back form to get reimbursed.