No. You can only change the amount you are contributing if you have a qualifying life event, such as marriage, divorce or the birth of a child.
Most likely, you had a Card transaction that needed additional verification. If after 45 days a transaction is still not verified, WageWorks will deduct the amount of that transaction from any future Pay Me Back claim that you submit.
Click here for a full explanation of Card Verification and more information on how you can improve your Card experience.
To review the transit agencies in your area, please go to the home page and follow the instructions for first-time user. Once logged into your account, go to the Commuter Tab, Select "Place Commuter Order" under the "Manage My Account" section, then click on the "Transportation" button to review your options.
Only parking and mass transit costs incurred by you in connection with travel between your residence and your work place are eligible. Examples of eligible expenses include:
- Mass transit fares, including tickets, passes, tokens, vouchers or other fares for riding buses, trains, Para-transit vans or other mass transportation vehicles;
- Official vanpool fees;
- Parking fees at or near your work place; or
- Parking fees at a location from which you commute to your work place via mass transportation or a carpool (ex: park-and-ride lot).
It typically takes between 4 to 6 days from the time you submit a claim to when it is adjudicated and either a check or Explanation of Benefits (EOB) is issued or a direct deposit is made. It may take longer for you to receive your check, direct deposit, or EOB, depending on your location and situation.
