The Benefit Employees Ask for by Name

It's not often that employees ask for a benefits provider by name. When they do, there's usually something behind it. For WageWorks, the something is a user-friendly approach that makes it easy for families to use tax-advantaged benefits to save on essentials like health care, commuting, and dependent care.

WageWorks products and service delivery are focused on the needs of the employee and their families. WageWorks' emphasis on education and user experience makes for more informed and engaged participants, and ultimately for better and smarter consumers. When consumers make better choices about their health care and other living expenses they win. And good news travels fast. Our innovative features give employees greater control of their dollars, resulting in higher employee confidence and increased utilization  —  often doubling plan participation and contribution rates by the third year.

Education, Access and Visibility drive employee participation, and Satisfaction
Many providers make benefits more complicated than they need to be, and the last thing working people, especially those with families, want in their lives is more complication. WageWorks removes the complexities and gives the participant exactly what they want, and expect, including:

• Clear explanations of the programs and their benefits
• On-demand access to education, advice and information
• Real-time account visibility and access
• A convenient prepaid card
• Transactional capabilities that enable direct provider payment or direct deposit reimbursement
• Home delivery of transit pass, or automatic recharge of commuter Smart Card
• Single access point for all accounts
• Choice of convenient payment options
• And access to live and expert customer service, by email and phone 8 am-8 pm ET, 5 days a week