Support & FAQ

Most Viewed Questions

How do I verify a transaction if Card Use Verification is requested?

When can I enroll in, change, or cancel my enrollment in my Commuter Transit Account?

How do I reset my password?

What information is needed to get a claim approved?

How do I check the balance on my account?

FAQs by Topic

Commuter

Lifestyle

My WageWorks Account

Payments & Cards

Claims & Reimbursements

Forms & Eligible Expenses

Questions? Need Help?

Contact your WageWorks team by phone or chat. We are available 24/7*

*Excluding some holidays. Additional exclusions may apply to service availability.

Claims and Reimbursements

To submit a claim or check the status of a reimbursement, please log in to your account.

Call or Chat

Call us at 877-WageWorks (877-924-3967) or utilize the Live Chat function within your participant portal.

Your WageWorks Account

Already have a WageWorks plan? Get the most accurate information about your benefits by logging in to your account. Log In