Connecting With Your Employees
We’re excited to partner with you to develop the perfect communications strategy for your employees. Ensuring your employees have the information they need to make the right decision for themselves and their families is essential to the success of your Consumer-Directed Benefits program.
We continue to innovate new tools and materials to help you reach and educate
employees about these valuable benefits.
Making the Benefits Easier to Understand
Educating and Engaging your Employees
Supporting your employees is a 365 days-a-year effort. Providing the information your employees need to effectively use their benefits increases their satisfaction and often enhances their commitment to your company. It is a win-win.
To help you educate your employees, we take key steps to ensure both you and your employees have the information you need to be successful. We also continue to develop supporting tools to guide you through this effort.
Engage Your Employees
Help your employees know where to find the information they need to get the most out of their WageWorks® accounts.
The Employee section of our website provides benefit information, frequently asked questions and other support resources, such as videos and tutorials, to help your employees learn about their Consumer-Directed Benefits. Encouraging them to explore this online resource and share it with family members will help them take advantage of the savings and convenience of their WageWorks accounts.
Stay Top of Mind
We will work with your company to ensure your employees receive news and updates when they need it most. Whether it is via email, or text, or directly available within their accounts, we have the tools in place to reach your employees.
We know these benefits can be confusing and some employees may need additional help.
To make sure your employees have the support they need, we have developed the Employee Support Center to provide online access to frequently asked questions, forms and more. If your employee is unable to find the answer they need online, they can use Twitter or Facebook to get answers to their questions around the clock. If they would rather speak to someone, we have an outstanding team of customer service representatives that can help your employees get the answers they need.
Tools to Help You Meet Your Goals
Enrollment is always a crazy time. We are here to help simplify it for you and support your goals.
Our team of communications specialists has designed a set of materials to help you through the enrollment planning process and simplify educating your employees in Consumer-Directed Benefits.
You can access our Open Enrollment Kit throughout the year and access communications support, planning guidance, and webinars that provide helpful tips and hints on building effective plans. Plus you can download flyers, posters, emails and more that can be used to promote your benefits to your employees.
If you want to go straight to enrollment materials, place visit our Open Enrollment Media Gallery to see the latest offers to support your enrollment activities.
The Visibility You Need
The WageWorks Employer portal empowers our client employers.
The portal’s Dashboard tab shows a graphic display of program participation and provides insight into the overall program performance. The portal also offers a complete suite of enrollment and activity reports that allow you to track enrollment and plan usage so that you can make better strategic decisions about benefits programs and communicate the value of your benefits.