Welcome to Your New

Commuter Benefits

{Pay for Transit
with Pre-Tax Dollars}

WageWorks® Commuter Benefits 

 If you take public transportation to work, a Commuter Account saves you money by paying transit expenses with pre-tax dollars. It’s a great way to put extra money
in your pocket each month.

Your Commuter Benefits

Your Commuter Benefits

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Save Time and Money on Public Transit as Part of Your Daily Commuter

Your WageWorks® Commuter Benefit is a pre-tax benefit account you can use to pay for public transit—including train, subway, bus, and ferry—as part of your daily commute to and from work. It’s a great way to put extra money in your pocket each month and make your commute more convenient and affordable: you can save an average of up to 30% on public transit as part of your daily commute to and from work.

Use the WageWorks web portal as the online command center for your Commuter Benefit - it’s a secure website that’s accessible on any computer or mobile device that’s connected to the Internet. And if you prefer the ultimate mobile convenience, check out our EZ Receipts mobile app. It provides a quick and easy way to manage your Commuter Benefit from  your iPhone, Android or Blackberry mobile device.

Check out what passes are available for your commute here.

 

How to
Enroll

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Sign Up Now!

Ready to save? Sign up for your Commuter benefits today!

What Are Eligible Expenses

What Are Eligible Expenses

Go To

FAQs

FAQs

Get Answers Now

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Frequently Asked Questions About Your Commuter Benefits

Here are answers to some of the most common questions about commuter benefits. 

Who is WageWorks?

WageWorks is a leading provider of commuter benefits and transit programs. All transit pass orders, changes and terminations are maintained via the WageWorks website and sent to KBS monthly.

When will the cost of my transit pass be deducted from my paycheck?

The cost of your transit pass will be deducted from the 2nd paycheck each month. 

How do I enroll?

Employees will use the WageWorks site to enroll in the transit pass program. All transit pass orders, changes, and terminations will be maintained via the WageWorks website and employee enrollment information will be sent monthly to KBS. You will need the following information to enroll:

•First and Last Name
•Date of birth
•Home Zip Code
•Last 4 digits of their employee ID number

What is enrollment/change deadline?

Enrollments and changes must be submitted via the WageWorks site by the 5th of each month for transit pass elections for the following month. 

How should I change my mailing address?

KBS will provide the mailing address on file for you in Employee Self-Service (ESS) to WageWorks on a weekly basis. If your mailing address changes, it must be updated via ESS and that information will be provided to WageWorks. You cannot update your mailing address via the WageWorks website.

Can I update my e-mail address in WageWorks?

KBS will provide WageWorks with your business e-mail address. The business e-mail address has been provided so that you can receive important updates from WageWorks. You may change this e-mail address to a personal e-mail address if you prefer. 

What if I do not receive my transit pass in the mail?

If your pass is lost in the mail, please contact WageWorks Customer Service at 877-924-3967 within 3 business days for additional assistance.  They can assist you with the claims process.

What if I lose my transit pass after receipt?

Passes that are lost after receipt by you will not be replaced by Koch Business Solutions.

For additional questions, please visit the WageWorks Online Support Portal.

Still Need Help?

Still Need Help?

Yes and Save Big

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Contact Information If You Still Need Help

Once you’ve enrolled in the benefit, you can find answers to many of your questions by visiting the WageWorks Online Support Center  or by logging in to your WageWorks account. Go to www.wageworks.com and click on the orange LOG IN/REGISTRATION button on the top right-hand corner.