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ORCA Card Tutorial

Part 1: Order a new ORCA card from WageWorks

Ordering via Direct Load Process

Step 1: Log onto your account on www.wageworks.com

Step 2: Click on the "Commuter" link. Next, select "Enroll in Commuter" and then "Commuter Transit." Select "ORCA" as the service provider.

Step2

Step 3: Select the ORCA product you need.

Step3

If you chose an ADD product, you will be prompted to enter your WageWorks issued ORCA card number. WageWorks can only load WageWorks issued ORCA cards. If you do not have a WageWorks issued ORCA card, please go back and select a New ORCA card order.

Step 4: Enter in your WageWorks issued ORCA cards’ serial number and select the product you wish to load.

Step4

Step 5: Complete your order.

Step5

When you complete your order you will be required to sign a terms and conditions box indicating you confirm the card number entered is for an ORCA card issued by your benefits administrator.

Timing - Your WageWorks order will be available to be loaded to your card by the 1st of the benefit month.

Your ORCA card balance will not reflect your WageWorks order until you use your card by tagging it to a card reader. If you ordered a New ORCA card, it will arrive before the intended benefit month you are ordering for.