MEMBER SITE GUIDANCE

The Member site is your portal to monitor and manage your account information. The site provides you with the ability to view your payment status, election options, and general account information. The guides provide you with an in-depth review of the functionality on the site.

Member Portal User Guide (COBRA/DB) (pdf)
Member Experience Summary Deck (pdf)
Multi-Factor Authentication Guide (pdf)

MEMBER COMMUNICATIONS

COBRA

COBRA Monthly Invoice Sample

Direct Bill

Direct Bill Monthly Invoice Sample

HealthEquity administers Health Savings Accounts (HSAs) and other consumer-directed benefits for our more than 12 million accounts in partnership with employers, benefits advisors, and health and retirement plan providers who share our mission to connect health and wealth and value our culture of remarkable “Purple” service. For more information, visit www.healthequity.com.

Contact

For questions, please contact Member Services at 855.556.5737. We are available from 7am to 7pm CST, Monday through Friday. You may also request help by logging into your online account at mybenefits.wageworks.com and selecting the Message Center tab.