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Support & FAQ


  • How do I receive my reimbursements by direct deposit?

    Here’s how to sign up for direct deposit:

    1. Log in to your WageWorks account.
    2. Once you have logged in to your account, click on PROFILE in the upper right hand corner.
    3. Click on the Reimbursement Method buttons on the left.
    4. Select Direct Deposit under Select Reimburse Payments By.
    5. Enter your bank name, bank account number, bank routing number, and type of account and select Save Changes.

    It's important to double-check your bank account information when signing up for direct deposit since payments are made strictly on the account information you provide. Please note that not all employers' programs allow for reimbursement payments by direct deposit. If you don’t see direct deposit as a payment option when you log into your WageWorks account, your employer may not allow for reimbursement payments to be made by direct deposit.

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