Support & FAQ


  • How does a vanpool work?

    A vanpool can be organized by a company or by an individual. An eligible vanpool has seating for 6 or more adult passengers. Fifty percent of a vanpool seating capacity is used for employee transport, and 80 percent of the mileage is to transport employees.

    You can use your Commuter Vanpool Account to pay your vanpool provider directly or get reimbursed for vanpool expenses you pay out of pocket.

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