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Support & FAQ

Commuter Card

  • How do I use my WageWorks Commuter Card?

    You use your WageWorks Commuter Card just like you use a debit card—just swipe and go. Use it at transit agency ticket vending machines, ticket windows, and transit agency ordering websites. If you have to choose between a debit or credit option when using your card at a ticket vending machine, choose “credit.” If you choose “debit,” you’ll be asked for a personal identification number (PIN), and your Commuter Card doesn’t have a PIN.

    If you’d like to add an optional PIN to your Commuter Card, please call WageWorks Customer Service at 1-877-924-3967. You can then use your card as you would use a debit card at participating merchants by selecting the “debit” payment option and entering your PIN. Please note that you can’t use your Commuter Card at ATMs or to receive cash back at merchants.

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