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Chicago Area

Ventra Card

{Commuting
Made Easy}

Ventra Card Direct Load Tutorial

Part 1: Get a Ventra Card

The first step in the Ventra process is securing a Ventra Card. There are multiple ways you can get a Ventra Card. If you don’t already have a Ventra card you can get a new card in a variety of ways.

  • Option 1: You can order a Ventra card online at ventrachicago.com
  • Option 2: You can purchase a Ventra Card, in person, from vending machines at every CTA ‘L’ station and more than 1,300 drugstores, currency exchanges, and other conveniently located retailers throughout the Chicago region. Find retailers
    ventra-direct-load _01
    If you purchase your Ventra Card from a vending machine or a retailer, there is an initial $5 purchase fee for the card—this is automatically refunded as transit value if you register your card within 90 days of purchase. 

Registering a Ventra Card purchased at a vending machine or retailer is easy and gives you immediate access to all the features and benefits of online account management. Registration also protects your card balance if your card is lost or stolen. Register a Card. If you purchased your Ventra Card online, it is registered automatically.

Part 2: Fund your Ventra Card

If you choose to have your Ventra card funded directly by WageWorks, follow the steps below:

Step 1: Log onto your account on www.wageworks.com

Step 2: Click on the "Commuter Account" link. Next, select “Place Commuter Order" and then select “Commuter Transit”

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Step 3: Select the Ventra service provider.

Step 4: Select the Ventra product you need.

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As part of your election you’ll be prompted to provide your Transit ID. The Transit ID is a unique 12-digit number assigned to your Ventra account. All Transit ID’s start with the number "1".  Please do not enter the serial number listed on your Ventra card. That is not your Transit ID. WageWorks will be required to provide the Transit ID number as part of the order process. Please be sure to accurately enter your Transit ID as you complete your order. You can find your Transit ID when you log into your Ventra account. It is located on the “Account Summary” page.

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Step 5: Complete your order. Your order will be loaded to your card by the 1st of the benefit month.