WageWorks Commuter Card & Metro-North Railroad Tutorial

Part 1: Ordering, and funding, a WageWorks Visa® Prepaid Commuter Card or a WageWorks MasterCard® Prepaid Commuter Card

The WageWorks Commuter Card is a stored-valued card that works like a credit card at transit agency ticket vending machines and ticket windows. In this order path you will be using the Commuter Card as a personal card, Order your Metro-North pass.

Step 1: Log onto your account on www.wageworks.com

Step 2: Click on the "Enroll in Commuter" and then "Commuter Transit." Finally select "MTA Metro-North Railroad" as the service provider.

Step 3: Select the “WageWorks Commuter Card” pass product.

Step 4: Select the amount you would like to have on your Commuter Card. To determine this amount, please identify how much you will need to pay for your monthly commute needs.

Step 5: Complete your order.

Please note the Commuter Card funds load on the 20th of the month. The value will not be available until that date.

Part 2: Sign up for Mail&Ride account and place order

Now that you have the WageWorks Commuter Card, with funds available on it, you need to sign up for a Mail&Ride account and place your order

Option 1: You can call Metro-North at 511 and request an application in the mail

Option 2: You can visit any manned ticket office or visit a customer service window at GCT to assist you in setting up an account in person

Option 3: Log in or create an account on the Metro-North Railroad Mail&Ride section of their website https://ec0.mta.info/mnr/Cvar_MR/index.cfm and follow the steps below.

Step 1: Fill in the origin and destination of the pass you want to order. 

Step 2: Select the Metro Card option you want to order.

Step 3: Fill out the personal information form and select Payment Options.

Step 4: Choose the Credit Card option.  The screen will expand and you will need to enter your WageWorks Commuter Card information.

Step 5: You will be prompted to complete your order. 

The WageWorks Commuter Prepaid MasterCard is issued by The Bancorp Bank, member FDIC, pursuant to license by MasterCard International Incorporated. Card can be used at qualified locations everywhere Debit MasterCard is accepted. Card cannot be used cash access or at ATMs.

The WageWorks Visa Prepaid Commuter Card is issued by The Bancorp Bank, member FDIC, pursuant to a license from Visa U.S.A. Inc. Card can be used at qualified locations wherever Visa debit cards are accepted. Card cannot be used at any ATM or for cash access.