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My WageWorks Account

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How do I reset my password?
It's easy! Here's how to reset your WageWorks account password:
1. Go to the WageWorks home page
2. At the top right of the page, click Login/Register and then click Employee Login
3. Under the Login button, click Forgot Username or Password
4. Enter your identifying information and follow the prompts to change your password
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How do I check the balance on my account?
There are two ways to check your account balance. You can:
1. Log into your WageWorks account. Your account balance appears on the Dashboard tab as soon as you log in.
2. Download the WageWorks EZ Receipts® mobile app on iTunes® or Google Play™, and check your balance on the go at any time.
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What happens if I can't log into my account?
Here are a few things to try if you're having trouble logging into your WageWorks account:
- Try resetting your password.
- Make sure you're logging into the right WageWorks account. Most participants log in by clicking Employee Log In under Log In/Register. But if you are a take care®, COBRA, or Direct Bill participant, make sure you log in under those accounts under Log In/Register.
If you are still having trouble call us at 1-877-924-3967 from Monday through Friday, 8 a.m. to 8 p.m. Eastern.

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Can I remove a dependent from my account?
Yes, but you'll need to call WageWorks Customer Service at 1-877-924-3967 to do so. One of our helpful representatives can assist you in removing a dependent from your WageWorks account.

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How can I access my benefits?

You can access all of your benefits by logging into your WageWorks account on wageworks.com or on the WageWorks EZ Receipts® mobile app on your mobile device.

If you are new to WageWorks, you may need to first register for a WageWorks account before you can log in. Once you are logged into your WageWorks account you can easily view all your benefits on the Dashboard tab. Important account alerts—such as the need to submit a receipt to verify a card transaction—pop up as soon as you log into your account. You can view these alerts in more detail by clicking Alerts & Messages under your name at the top right.

You can also access your WageWorks benefits when you download the WageWorks EZ Receipts® mobile app from iTunes® or Google Play™. The app makes it east to manage your account - like checking your account balance and submitting receipts and claims - all on the go.

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How can I change my reimbursement options?
Your reimbursement options are usually determined by your employer. To view or change your reimbursement options:
- Log in to your WageWorks account
- Click on “Profile” below your name in the upper right hand corner
- Click on “Reimbursement Method” on the left
If your employer provides reimbursement information on your behalf, you will see a message with instructions for changing your reimbursement options. If you don't see this message, you may enter your bank information to have reimbursements deposited directly into your bank account or have a check mailed to you. Don't forget to click “Save Changes.”

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How come I can't sign into my account using the mobile app?

If you're new to WageWorks, you probably need to first register your WageWorks account before you can log in using the mobile app. Don't worry. It's easy to register your account.

Once your WageWorks account is registered, you can log into your account using the EZ Receipts mobile app.

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Can I change my Commuter Parking Account elections?
At any time! But keep in mind that there is a deadline for when your order should be placed/changed/cancelled. Often the deadline is the 10th of the month prior to when you want to use the benefit. However, some plans have different deadlines. Be sure to log into your WageWorks account to find out your deadlines for changing or canceling orders.

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Can I change my Commuter Transit Account elections?
At any time! But keep in mind that there is a deadline for when your order should be placed/changed/cancelled. Log into your WageWorks account to find out your deadlines for changing or canceling orders.

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