WageWorks will:

• Notify current continuants that we are your COBRA administrative services provider
• Inform new employees and/or new spouses of their COBRA rights as required by law (notification for existing employees is optional)
• Provide timely and compliant COBRA election forms to employees after notification of a qualifying event
• Use USPS proof of mailing to document compliance with COBRA regulations and timeframes

WageWorks will:

• Process simple, secondary and multiple qualifying events
• Take receipt of elected coverage forms
• Process rate changes and address or dependent changes
• Evaluate eligibility for 11-month extensions due to disability
• Invoice and collect monthly premiums
• Verify and reconcile funds
• Process partial payments in accordance with the ‘insignificant shortfall’ rules.
• Effect and bill the allowable 50% premium increase during the 11-month extension period due to disability.
• Distribute collected premiums to you.

WageWorks will effect a termination of COBRA coverage in the advent of:

• Late, partial or nonpayment
• COBRA expiration
• New coverage obtained by continuant

WageWorks offers a range of management reports including:

• New elections
• Address and dependent changes
• Plan changes
• Termination reports

WageWorks client service program includes:

• Toll-free 24-hour interactive voice response to a continuant status inquiry
• Toll-free client service available from 8:30 AM to 5:30 PM (E.T.) Monday - Friday
• Call recording of all service calls

WageWorks also:

• Digitally and electronically secures and archives your COBRA documentation as required by law (a key element in disallowing unwarranted claims and avoiding unjustified penalties)
• Maintains secured, monitored, off-site storage for all paper documentation

• Notification of COBRA Rights to current employees thereby reducing the likelihood of future misunderstandings and claims of noncompliance by either the government or qualified COBRA beneficiaries