Commuter Benefit Accounts

Employee Benefits

Payment Options

WageWorks makes it easy for you to use the money in your Commuter Parking Account to pay and get reimbursed for eligible parking expenses .

These payment options are fully automated. Log into your WageWorks account on either the web portal or the mobile app, select your preferred payment option, and follow the prompts. 

The Pay Me Back Option

If you’ve already paid for an eligible expense out of your own pocket, you can arrange to pay yourself back from your WageWorks account in two ways:

  • Have a check mailed to you
  • Have your reimbursements direct deposited into your bank account

The quickest, easiest way to get reimbursed for eligible expenses you’ve paid out of pocket is to sign up for direct deposit.

Here’s how to submit a Pay Me Back claim.

Via the Web Portal

  1. Log into your WageWorks account.
  2. If this your first time logging in to your WageWorks account, be sure to first register for your WageWorks account.
  3. Once you have logged into your account, Click Submit Receipt Or Claim and select Pay Me Back.
  4. Enter payment information and select Submit Claim.
  5. Upload digital copies of your receipts.

Via the Mobile App

  1. Log into your WageWorks account on the WageWorks EZ Receipts® mobile app.
  2. Click on Submit New Receipt and then Commuter Claim.
  3. Follow the prompts to take and send photos of your receipts and other documentation.

Via Fax or Mail

  1. Download a Commuter Pay Me Back Claim Form.
  2. Fill in all the information requested on the form and sign it.
  3. Fax or mail the form, along with copies of your receipts, to:

Claims Administrator

P.O. Box 14053

Lexington, KY, 40512

Fax: 877-353-9236

Most Pay Me Back claims are processed within one to two business days after they are received and verified. Payments are sent shortly thereafter.

Questions about Pay Me Back claims? Check out the FAQs in the Employee Support Center.

The Pay My Provider Option

You can arrange to pay your parking lot or parking garage directly from your WageWorks account. Here’s how it’s done:

  1. Log into your WageWorks account.
  2. If this your first time logging into your WageWorks account, be sure to first register for your WageWorks account.
  3. Click on Submit Receipt Or Claim.
  4. Select the Pay My Provider option.
  5. Select the WageWorks account that should pay your provider.
  6. Request One-Time Or Recurring Monthly payment.
  7. Enter the required payment information and select Submit Claim.
  8. Upload digital copies of your invoice or receipts.
  9. WageWorks sends payment(s) directly from your account to your provider.

Questions about Pay My Provider claims? Check out the FAQs in the Employee Support Center.

 

Each month choose the reimbursement method that works best for you.

The Pay by Debit Card Option

Depending on your employer’s plan, you may use the convenient WageWorks Commuter Card associated with your WageWorks account to pay for eligible parking expenses.

You decide how much money to load onto your card each month to cover your monthly parking costs. Depending on your employer’s plan setup, funds are loaded on your WageWorks Commuter Card on either a pay period basis or once a month.

As with every payment option, be sure to save your receipts for all WageWorks Commuter Card transactions.

Questions about your card? Check out the FAQs in the Employee Support Center.

Employee Resource Center

Ready-to-use tools to help you make the most of your WageWorks benefits.

Support FAQs