Dependent Care FSA

Employee Benefits

Payment Options

WageWorks makes it easy for you to get reimbursed for eligible dependent care expenses using your WageWorks® Dependent Care Flexible Spending Account (FSA).

These payment options are fully automated. Log into your WageWorks account on either the web portal or the mobile app, select your preferred payment option, and follow the prompts.

Questions about payment options? Browse the FAQs in the Employee Support Center.

Dependent Care Payment Options

You have two convenient options to get reimbursed or to pay for eligible dependent care expenses from your WageWorks account: Pay Me Back and Pay My Provider.

The Pay Me Back Option

If you’ve already paid for an eligible expense out of your own pocket, you can arrange to pay yourself back from your WageWorks account in two ways:

  1. Have a check mailed to you; or
  2. Have your reimbursements deposited directly into your bank account

The quickest, easiest way to get reimbursed for eligible expenses you’ve paid out of pocket is to sign up for direct deposit.

Here’s how to submit a Pay Me Back claim.

Via the Web Portal

  1. Log into your WageWorks account.
  2. If this your first time logging in to your WageWorks account, be sure to first register for your WageWorks account.
  3. Once you have logged in to your account, Click Submit Receipt Or Claim and select Pay Me Back.
  4. Enter payment information and select Submit Claim.
  5. Upload digital copies of your receipts.

Via the Mobile App

  1. Log into your WageWorks account on the WageWorks EZ Receipts® mobile app.
  2. Click on Submit New Receipt and then Submit Claim.
  3. Follow the prompts to take and send photos of your receipts and other documentation.

Via Fax or Mail

  1. Download a Dependent Care Claim Form
  2. Fill in all the information requested on the form and sign it.
  3. Fax or mail the form, along with copies of your receipts, to:

Claims Administrator

P.O. Box 14053

Lexington, KY, 40512

Fax: 877-353-9236

Most Pay Me Back claims are processed within one to two business days after they are received and verified. Payments are sent shortly thereafter.

Questions about Pay Me Back claims? Check out the FAQs in the Employee Support Center.

Dependent Care Pay Me Back

Log into your WageWorks account to submit a Pay Me Back claim. You can arrange to have a check mailed to you. Or, even faster and easier, you can have funds directly deposited into your bank account.

The Pay My Provider Option

You can arrange to pay your dependent providers directly from your WageWorks account for your eligible expenses. Here’s how it’s done:

  1. Log into your WageWorks account.
  2. If this your first time logging in to your WageWorks account, be sure to first register for your WageWorks account.
  3. Click on Submit Receipt Or Claim.
  4. Select the Pay My Provider option.
  5. Select the WageWorks account that should pay your provider.
  6. Request One-Time or Recurring Monthly payment.
  7. Enter the required payment information and select Submit Claim.
  8. Upload digital copies of your invoice or receipts.
  9. WageWorks sends payment(s) directly from your account to your provider.

Questions about Pay My Provider claims? Check out the FAQs in the Employee Help Center.

Dependent Care Pay Me Back

Log into your WageWorks account to submit a Pay My Provider claim and have your dependent care providers paid directly from your account.

Dependent Care Pay Me Back

When you use the WageWorks mobile app, you can have your dependent care provider sign receipts right from your mobile device.

Employee Resource Center

Ready-to-use tools to help you make the most of your WageWorks benefits.

Support FAQs